Which was your first venture you launched?
Do selling coffee or cakes JR’s on gas lines make sense? My first official phone was East Coast Cellular selling car phones that we put in our cars.
What’s your background and how did it assist you to get to where you are now?
I am an entrepreneur with a track record of success. My master’s degree includes marketing at Lehigh University, so I always wear a hat and off.
What was the inspiration to start your own business in the present originate?
I relocated from Florida and was trying to purchase a business. I visited Transworld as a potential customer. They employed me as a salesperson. two months later I purchased the business.
Was your main motivation to becoming an business owner?
I was looking to earn money, not earn a salary. For me, a constant income boring.
Do you have money to start your business, or to bootstrap it?
It’s been an adventure. I’ve had to borrow money from my parents for my first ventures. In the case of Transworld I borrowed cash from my in-laws Susan along with Joel Martin (thank you!). I was able to raise 3M value of capital back in 1999 through Newtek and Newtek, which enabled us to grow.
What did you do to establish an effective customers base?
Be a good person! Be nice! Call the number!
Which strategies for marketing are the most successful in your experience?
Every single one of them! I’m always saying there is no such thing in bad or unprofessional marketing. Only some are more efficient than others. At the end of the day, everything is working. It is important to stay on going.
What is the culture that exists within your company? How did you get it started?
Collaboration and entrepreneurial. Set the example. I am honest I keep my commitments And if I’m wrong, apologize , and try to reach consensus.
Can you describe/outline your typical day?
Meetings, emails.
What is being an entrepreneur affecting your family’s life?
It’s been both difficult and rewarding to my loved ones. I put in long and hard days, but have always had time for my daughters.
What is your motivation?
The people who decide to collaborate with me. It’s a privilege as well as an obligation. I am responsible for helping my clients succeed.
What can you do to come up with fresh ideas?
Brainstorming and strategic planning. Think outside of the box observing other businesses, and reading.
Your most feared fear? And how do you handle anxiety?
I am concerned about my finances and the impact of economic downturns on our business. I’m cautious in the management of our cash. This makes me more comfortable at night.
What is your definition of success?
It’s a tough issue. I like to celebrate achieving goals, but I want to be striving for more. It can feel like you’re never able to declare the achievement.
Do you think there is a formula or pattern to become a successful entrepreneur?
It is essential to perform many things correctly. And, even then, things don’t go according to plan. Therefore, I don’t think there’s a formula that’s set.
Which is your favorite part of being a business owner?
I am in control over my fate.
What was your most memorable moment in your career?
Through the recession in 2009-2010.
Which are some mistakes that you would have prevented?
I’ve learned from my mistakes. I’ve had very few regrets.
What did you do to manage your doubts and adversity?
Take a stand. Create a collaborative team and business, and you’ll be able to beat any obstacle.
Do you have any books you’d recommend to other entrepreneurs include on your “must-read” list?
Never Split the Difference. Chris Voss.
What is your most cherished quote by an entrepreneur that has been an inspiration to you?
We are the musicians and we are dreamers of dreams. Arthur O’Shaughnessy, also used in Willie Wonka. Not quite an entrepreneur. However, I’m guessing Willie Wonka was.
What tips can you offer budding entrepreneurs?
Get started early. Work hard.
What’s the next step? Where do you expect yourself and your business to be within 10 years?
I’m becoming more inventive with age. There are a few interesting music projects going. In 10 years our next generation of Transworld owners could be running the show and continue our tradition in the business. I’m hoping to be there, supporting.